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Providing our customers the right information at the right time

We created RealTime Assist, a proactive and personalized service messaging platform, so we can fit into our customers' lives, not the other way around.
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Thank you to all who have served

This Veterans Day, we want to express our respect and gratitude to the dedicated men and women who have served our Country.
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New Service Center Focused on and Staffed by People with Disabilities

Our products and services are opening new doors to independence for people with disabilities. Meet the team dedicated to supporting customers with disabilities.
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15 million customers are using our app and website to manage their home Wi-Fi, payments, and more

Almost 15 million customers are using My Account, a self-service platform we created to help customers manage their Xfinity account quickly and easily, and from anywhere.
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We heard you, we’re on it!

We’re constantly asking customers like you for feedback, and here are some of the new initiatives we’ve put in place as a direct result of our customers.
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