Respect your time

Convenient two-hour appointment windows—seven days a week, day or night

We created RealTime Assist, a proactive and personalized service messaging platform, so we can fit into our customers' lives, not the other way around.
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Almost 15 million customers are using My Account, a self-service platform we created to help customers manage their Xfinity account quickly and easily, and from anywhere.
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We’re constantly asking customers like you for feedback, and here are some of the new initiatives we’ve put in place as a direct result of our customers.
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Categorize the devices of your kids, a roommate, or couch crasher, control when and how they go online, and keep tabs on their network usage all with xFi, our new Wi-Fi experience.
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