My Account Pro Tip: Personalize Your Username

By Al Cho
July 20, 2015

Did you know that you can easily update your username to something that better suits you? It’s easy to do from your computer! Check out these 3 simple steps below:

1. Start by signing in to your XFINITY account dashboard by clicking here, and choosing Users & Preferences. My Account screen showing user and preferences link


2. In the Basic Settings tab, click change username just below your current username. My Account screen indicating link to change username


3. Enter your current password (for account verification), followed by the new username you would like to use from now on and click Save Username. My Account screen showing fields to enter password, new username and confirm username.


If you have multiple users on your account, you can customize each name by selecting that user tab on the Users & Preferences page. If you are new to XFINITY, you can visit the Get Started page to make your account name today.