My Account App: Service At Your Fingertips

By Al Cho
May 5, 2015

Here’s an app that busy people love.

There are two types of people in this world. Those who like to talk on the phone…and those who won’t even order a pizza without an app.

That’s where the XFINITY My Account app comes in. This app puts you in the driver seat…and control in the palm of your hand.

Here’s what you can do:

  • Check your appointment time and even reschedule
  • View and pay your bill or check your payment status…and save your credit card info for quick and easy payments in the future
  • Find out if there's an outage in your area and when things should get back to normal
  • Restart a modem or cable box, pair a remote or troubleshoot solutions
  • Easily view, change and share your Wi-Fi network name and password
  • Chat with a technical expert on Twitter
  • Request a time for a Comcast representative to call YOU back
  • Find your neighborhood XFINITY Store with hours, directions and services offered
  • COMING SOON: See when a technician will arrive at your home and rate the experience after he or she leaves with the Tech ETA feature (now available in the Oregon/SW Washington Region).

Don’t have the app? What are you waiting for?! Download it now for free on iPhone or Android.