Just last week we opened the doors to our newest call center in Spokane, Washington. This is one of five new call centers we’ve broken ground on or opened over the last year as part of our commitment to deliver a customer experience that is second to none. The team in Spokane will be taking calls related to our XFINITY Home products, our partnership with Amazon, and calls from our customers with disabilities regarding our accessibility features.
This new 80,000 square foot state-of-the art facility will also create more than 700 local jobs in Washington – 470 employees have been hired and are on the job today. Over 15 percent of this team will be veterans, National Guard and Reserve members, and military spouses, and we are well on our way to reaching our goal of employing 10,000 new military hires by 2017. All of our employees will have access to our latest technologies to be sure they are experts on our products and deliver excellent customer service at every touchpoint.
We’re excited to serve you out of Spokane!