Xfinity Customer Commitment seal

Our commitment to you

Technology and innovation have always been at the heart of what we do.

We’ve reinvented the entertainment you love, and we’re committed to doing the same for your entire experience.

Our commitment to every customer:

We take pride in our products, which is why we offer a 30-day money-back guarantee.

And, we deliver on your terms, including 24/7 support and 2-hr appointment windows with a guaranteed, automatic $20 credit if we’re late.

From our products to our people, we’re committed to delivering the best experience possible so you can do more and enjoy more of what you love.

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